What happened to my rol***** data?
What happened to my rol***** data? I have been out of the country for the last month, and returned to find that all my roll-over data from June (5Gb) has disappeared. Kindly put it back.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Jul 2019, 15:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply06 Jul 2019, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
's updateReviewer Update
09 Jul 2019, 11:25Promises, promises... Still waiting to hear from them, three days later...
's update09 Jul 2019, 11:25
Reviewer Update
Promises, promises... Still waiting to hear from them, three days later...
Vodacom's replyOfficial
18 Jul 2019, 19:02Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, you have confirmed that your query has been finalized.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, you have confirmed that your query has been finalized.
Regards
Vodacom Consumer Website Team
Vodacom's reply18 Jul 2019, 19:02
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, you have confirmed that your query has been finalized.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, you have confirmed that your query has been finalized.
Regards
Vodacom Consumer Website Team