1 reviews | Active since Oct 2016
What happened to my airtime and data
Vodacom, vodacom please this is just too much now. How does R400 with of airtime and 200 MB of data disappear just after downloading just 4 apps. Please don't tell me it's auto updates cause it's not. All this happened in a space of a day, because I got my phone this Saturday 21/10/2017 and Sunday 22/10/2017 I am left with R80 worth of airtime and 0 MB. Those 4 apps are not even 200 MB. So can someone please tell me what happened to my data and airtime. I don't even know why I'm still on this network cause every other month my airtime just disappears.!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Honey
I trust that you are well. As per my email please note that the matter has been resolved.
Have a lovely day further,
HS
Dear Honey
I trust that you are well. As per my email please note that the matter has been resolved.
Have a lovely day further,
HS