WHAT HAPPENDED TO VODACOM ?

Every month there is a re-occuring 1G data on my account, every month I call the call centre, but the next month it is on my bill AGAIN !!

Last week I have cancelled one of my lines. This week get my bill and the line is not cancelled.

Please help, this is a huge frustration.

Call the Call centre, they will transfer me to "cancellations" ended up at upgrades..Really what is happening with Vodacom. I have been with Vodacom for many years and have allot of contracts, the least one can expect is good service or if they say the line and data is cancelled, it must be cancelled.

Few months ago, receive a call to say Thank you for being such a good customer, they will decrease my contract with a few rands, but will give more data and airtime.. guess what happened, I am being charged for it. When I called, nobody knows nothing ?