1 reviews | Active since Dec 2015
WHAT GREAT SERVICE!!!!!
On Friday the 4th of December 2015, I registered a complaint via email with regards to my Vodacom accounts. I immediately received confirmation that my complaint was registered, and that a customer care consultant would contact me. On Saturday the 5th of December 2015 Customer Service Consultant - IVON NDITSHENI SILIMA contacted me, and through her perfect product knowledge and expertize she efficiently assisted me and solved all my problems and issues with my account. I want to commend her personally for her assistance and her vast product knowledge and expertize, and I trust that Vodacom will acknowledge the great enthusiasm she demonstrates in the fulfilment of her duties as a Service Consultant!!!! With personnel of that calibre, I will most definitely be a Vodacom Client for many hears to come! Thanks Vodacom and your Team.
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
