What ever happened to the REAL people at Vodacom

Item: Vodacom
Rating: 1
Author: pierre G

It has been a month and 2 days now and to date nobody from Vodacom has contacted me regarding the several tickets opened on my Fibre account. I have had intermittent service now for a month and the more I try to communicate, the less answers I get. I am really thinking of going to another service provider despite being a loyal customer for 30 years

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Replies (1)

Vodacom's replyOfficial

11 Dec 2025, 12:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Dec 2025, 12:51

Official