LL
Lyle L
1 reviews | Active since Aug 2020
19 Oct 2023, 18:03
What evens
Once again I was supposed to get a call back from whoever deals with the insurance part of this place and still waiting.
Guys, a fair warning, please be extremely vigilant when dealing with this headache of a company. They under a lot of stress and the agents don't care to waste your time while the company is taking R20 of your airtime per minute.
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Replies (2)
Vodacom's replyOfficial
20 Oct 2023, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2023, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Oct 2023, 15:03Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with Craig. Please call *** for any further assistance. RegardsVodacom Consumer Website Team
Best regards,
Vodacom's reply23 Oct 2023, 15:03
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with Craig. Please call *** for any further assistance. RegardsVodacom Consumer Website Team
Best regards,