CC
Christine C
1 reviews | Active since Mar 2010
09 Sept 2021, 22:20
What else do you expect from Vodacom????????
The second week of August I upgraded FOUR of my contracts with Vodacom, actually wanted to give the guy a shoutout on Hellopeter. One on my phone, one for my Tab, and 2 data packages. The data was specifically important, as we need it to use THIS weekend. Quickly checked out to see if everything was done. Phone and Tab done. The two data packages were done on 11 August, and then cancelled. Cancelled? Yes mam. Who cancelled it? Can't see on the system mam, it has to be redone. OK, then it will only show in October? Yes mam. Now who the hell just goes around cancelling my stuff randomly? And yes, if you can't tell, I am furious. Been a client for 26 years. Let me rather just shut my mouth.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Sept 2021, 07:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2021, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
