SS
SS S

1 reviews | Active since Oct 2011

29 Oct 2016, 12:11

What do you mean sorted out?

<p>According to email received on the 15th Sep 2016, ref no EC-0491-20L136</p> <p><br />"I have updated the email address which should be the recipient of all future statements.<br />I have also removed all permissions regarding any marketing initiatives.<br />Regards<br />Dominic"</p> <p> </p> <p>Statements still coming in on the cell (14 Oct and, 21 Sep), the cell is NOT A SMART PHONE, IT'S A TINY CHEAP OLD LOW-END PHONE that cannot read MMS. Send statement ONLY to the email as requested previously.</p> <p> </p> <p>28 Oct 2016 @ 14h17- Happy Voda Anni Marketing recieved via sms</p> <p>29 Oct 2016 @ 09h30 - Latest Voda Deals Marketing received via sms</p> <p>28 Sep 2016 @ 06h05 - Vision Works Promotion where I personally tracked down advertising company and had number removed permantely, Why did Vodacom provide my personal number to an outside company?</p> <p> </p> <p>Remove my number from all your lists, all your lists including YOUR OWN lists, I don't want any marketing material what so ever, none, zero, nada, nil, nothing, nought, rien, zilch. I don't share this number with outsiders, why are you doing this?????</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2016, 05:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team