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Andrea E
1 reviews | Active since Apr 2018
04 Oct 2021, 14:40
What do I have to do to get rid of Vodacom??????
I have canceled my contracts twice and STILL I am being debited. I have been handed over to freaking stupid VVM who will net help at all. I will NOT pay!!!!!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Oct 2021, 16:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Oct 2021, 16:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Andrea E's updateReviewer Update
07 Oct 2021, 08:51So I'm still waiting for it to be resolved? I got a call from a representative on Monday evening at 7:45pm saying he would sort it out... today is Thursday and I am still getting harassing calls from VVM? Can I get an answer?
AE
Andrea E's update07 Oct 2021, 08:51
Reviewer Update
So I'm still waiting for it to be resolved? I got a call from a representative on Monday evening at 7:45pm saying he would sort it out... today is Thursday and I am still getting harassing calls from VVM? Can I get an answer?