What customer service???

<p>I refer to my query ref no: A2-1SA3-XCHUC which was sent on 15 July. It has been almost a month since I first queried why I am still being charged a hardware fee on this contract. I have to date received 1 response from your customer service department. I have sent numerous follow ups and I still do not have an answer. I believe Autopage had to be contacted but how is it possible to still not have an answer almost a month later? </p> <p>Why does YOUR client have to follow up with YOU??? I am actually apaulled that my follow ups keep getting ignored!! Shocking shocking shocking!!!</p>