FM
Faraad M
1 reviews | Active since Mar 2009
24 Jun 2020, 11:18
What are you doing with my data Vodacom!!!!!!!
My data is depleting at a rapid rate suddenly and Vodacom is not able to explain this nor are they willing to help resolve this issue. I have yet to hear from the manager, I was holding on the line for the manager for a very long time and then they cut my call. I tried calling again and conveniently there is a problem with their lines. I did make the consultant aware that if I cannot speak to the manager then I will go to the media, still no call from the manager so here I am, call me manager and fix this issue!!!
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Replies (2)
Vodacom's replyOfficial
24 Jun 2020, 13:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2020, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Jun 2020, 14:52Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jun 2020, 14:52
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team