What are Content Services suddenly appearing on my Vodacom bill?

Item: Vodacom
Rating: 1
Author: Leanne S

I see a charge of R140 on my vodacom bill this month. After much Googling I send STOP ALL to 31050 and immediately receive a text that I have been unsubscribed from Mobiteacher service with effect from 2017-09-10. What is this besides **********?! I want an explanation and a refund.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

10 Sept 2017, 06:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Sept 2017, 06:29

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Leanne S's updateReviewer Update

10 Sept 2017, 09:18

Thank you. When can I expect a call? I only noticed it this month but intend to check all previous monthly invoices too. I most certainly did not subscribe to anything and have never heard of Mobiteacher!

Leanne S's update10 Sept 2017, 09:18

Reviewer Update