JF
James F

1 reviews | Active since Jul 2009

01 Nov 2016, 14:50

WHAT AN INSULT!

<p>Vodacom's customer care call centre is a joke! They seem to employ the rudest people to deal with their customers. And to think that we as customers pay their salaries! I have never been so insulted. Without resolving my problem the so-called "customer care" agent actually put the phone down in my ear and had the audacity to ask me to rate her service!!</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 15:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team