WHAT AN ABSOLUTE JOKE THE ACCOUNTS DEPT ARE. PHONE ME I'M WAITING

I posted this review weeks ago. They phoned me back, never sorted out the credit as requested. I had to phone AGAIN & AGAIN & AGAIN. To speak to people who dont listen and who dont care. They keep on billing me wrong, They give me a credit for R126 and not R662 as they should and they will probably overcharge me again this month and then I will have to phone AGAIN. WHAT A COMPLETE JOKE! I will not give up. I WANT MY MONEY BACK!!!!!

I phoned Sept 2024 to cancel by contract because of overcharging. Azande Khumalo sold me a new contract for R719 which was for a 100Mbps uncapped contract which I agreed to, giving Vodacom the benefit of the doubt because after all they did refund me the overcharged amount. If only I knew...... I have been overcharged ever since. I have been on the phone numerous times fighting for my money, which they have paid back but also not the right amount. At the end of every month the invoices are wrong. I get charged between R1050 and R1250. The new excuse is "You have 3 extenders which needs to be added to the R719 quoted. First of all I have 2 not 3 and it was part of Azande quote, so there should be no extra's added to the quoted and agreed to R719pm I am beyond fed up with having to phone every month, staying on the phone for 40 - 50 min. getting trsf from 1 dept to another, being cut off after I have explained my problem. All the excuses and promises made. I was even told to speak to Azande again, tried that but he does not get back to me. At this stage I want my money back and i want to cancel my contract, something I should have done last year Sept.