What an Absolute JOKE!!

Good day,

I am writing this review with extreme vexation and disappointment with my recent service from Vodacom.

I was called on the 12th January 2019 by Elite Mobile (service provider for Vodacom), regarding a special that they were running on the Samsumg A6 (2017) 7" screen tablet. Not too longer after the order was confirmed, I recieved the tablet with excitement and complete satisfaction.

Since then the device has been a complete nightmare and an upsetting ordeal. In February, I took the device to the Vodacom Sandton repair centre (on a warranty repair) as the device could not charge or switch on. It was returned to me three days after stating that the battery needed to be changed. The same problem occured again and I took it back to the Vodacom Sandton repair centre with job number ( ********** 0 for reference). Once it was returned, it seemed as though the problem had been sorted but only to my surprise the device had the same problem.

The device was then taken to the Vodacom Advance Repair centre with job number ( ********** 1) with the hope that it would be repair for good. As I write this review the same problem is still prevalent even after it was returned from the advanced centre. The device is still under warranty and I am completely disgusted that three repair attempts could not fix the problem. Also note that the device is being charged with the charger that was provided with the packaging.

All I require is the fully functional tablet that I ordered, alternatively take back the device and refund me for the payments I have made towards it.

I hope this review does not fall on deaf ears.

Regards Sakhane