What am I paying for

So I'm very upset with vodacom they clearly do not care about their customers at all. 1.For the first 2 years of me being with vodacom I had very little trouble with them but since I have upgraded they have been nothing but a pain. Most days i can't even get a signal sitting in my house I have to walk to my front gate just to have any sort of connection. 2.a few months back they had a data deal which was a very good deal. I app**** for this deal thinking I would have no problem getting it seeing as they phone me all the time trying to get me to pay for something else I don't want. They turned me down but never informed me of this and that they just never got back in touch with me.(I had to phone vodacom myself to find this out ) This upset me tremendously because not only are they now stopping me from getting this deal from them but they are also stopping me from going to there opposition who had a very similar deal

If you are situated in spring GP vodacom won't work for you unless you like dancing around looking for a signal most of the day