What a **** Vodacom is running with contracts!!

Ohh Vodacom!!!! I’d literally give zero rating if it was possible. What kind of **** is Vodacom running hey?? All these bad reviews?! Believe them. I took a contract sim two years back (24 months contract). 11 months into that contract, I added a device onto that contract which was meant to finish concurrently with the sim contact (13 months that was left). Tell me why when I try to cancel it I get told I can’t cause the device contract only finishes a year later (next year). What kind of madness is this? I spoke to a “Nhlahla”, didn’t get the surname, who then called the store where I got the device to fix the misunderstanding, they clearly stated that indeed it was meant to finish with the sim contract. They then assured me that it was a system error and that they are logging it on the system to get it fixed and promised to get back to me in about a day or two. When I tell you it’s been two weeks now? What is that supposed to mean? Can I please not have my account being debited in December? This should be the last month you debit my account since I put in my notice on time. I believe her ghosting me is a way of retaining me, since before even attempting to log the cancellation she was literally forcing me to take something instead of cancelling altogether. I DONT WANT TO STAY WITH VODACOM!!! I’ve endured two years of non-existent network connectivity it’s enough. Just cancel that contract!!