What a terrible service!!!

<p>I regret taking a contract with Vodacom. I am entering a 3rd week today since I had a contract phone bought online delivered to me. First of all, the consultant who assisted me never asked if I wanted a swim swap or not and so they gave me a new number ( my bad for assuming that it works as a prepaid where you can do swim swap all by yourself). Upon arrival of the phone, I called to convert my prepaid vodacom number into this contract, it took them 4 days to realise that the number associated with my contract and the sim they gave me has already been activated and that I will need another sim card delivered to me. I recieved the second sim card on Monday (31st/Nov) and did what I was told to do which's calling and explained my story. The consultant promised that the sim will be activated in an hour to 48 hours but to this day it's still not active. I even visited their store on Saturday and was told that their systems are offline which is the same story I recieved twice already when I called this morning. This is so frastrating!!</p>