What a terrible experience

<p>I took my phone in for repairs. Had to go back twice as it was not properly fixed the first time. The assistant used my mobile data to download apps to transfer everything from one phone to the other (it was not done this way when i booked the phone in). Is there no wi-fi in a Vodacom Repair Shop for this? Took two weeks to attend to battery query (which i had to pay for and fone is only 14 months old) and for the video camera freezing. Called the manager to express my dissatisfaction, and she couldnt give me a satisfying answer. Had to drive to Centurion thrice, had to pay for parking thrice and 3 Saturdays were wasted. This was really a terrible experience!!!</p>