What a terrible company

It is actually amazing to see how many complaints there are about this company. In December 2014 Vodacom contacted me to convert my recurring data package (additional to my contract) on my phone to a wifi ****le contract. Big Big mistake. When trying to set up the ****le it ran up an account of R2500 (payable in February) on my cellphone. I made arrangements to pay this ridiculous amount off. Now two months later \the system"cut my line - in spite of the fact that I stuck to the payment arrangement. The ****le does not work properly. The moment there is high traffic the ****le switches off or can't find a signal"