What a shock this Somerset West branch is.

After having booked my 'new' phone in a whopping 4 times for the faulty microphone, then the whole board replacement, then the microphone again, then the screen went off, while they cracked my screen and blamed me and my sim card disappeared and reappeared while I am in the repair shop. I was then told to pay R2400 and I refused then they kept the phone and found out 6 weeks later that it was insured, but then couldn't find the phone all day last Friday and accused me of having fetched it, but then they found it again. I agreed to pay the access of R150, and Taryn who tried to help, told me I could collect the phone this evening. I schlepped all the way there and the phone worked for 2 minutes and packed up again. Now I am worried that I didn't get a 'booked-in' slip for it. If they lose it again, then I have no proof.<br> The store closed and they couldn't get it fixed in time. I have had that phone for 4 months and all it's ever done was spent time in the repair centre in Somerset West. The service is shocking. I hope Vodacom Direct 's CEO would contact me and not some PR who responds with my diabetes pseudo. I should get a new phone. That branch offers a disgusting service