What a shambles

I don't think there is enough characters to describe all the issues I've had.<br> <br> First of all it took numerous calls and I mean more than 6 or 7 to get absolutely nowhere. Vodacom did not debit the new router I had purchased in the late December. So I went into the store at Walmer Park to try find out what the issue was since I had more than enough funds in the bank account for this debit. They gave me a number to call and that is where the problems started. <br> <br> All agents said I would need to speak to Accounts. Not a single time I was able to get through to accounts, I was bounced from call centre agent to call centre agent. I had so many different stories coming at me I didn't know what was going on. I was told unless my account is in arrears I will never be put through to accounts. How shocking!!!<br> <br> To this date I still do not know if my problem is fixed. No feedback no follow up call nothing. Guess I'll have to wait until next month to get angry at the mess Vodacom has created for me and does not want to solve.<br> <br> Even worse is the *********** personnel at the Ebilling support, still can't view my web based statements.<br> <br> Nightmare after nightmare.