1 reviews | Active since Jan 2017
What a ******* network and service
<p>I returned back from my overseas trip and sent a notifcation to have the sms roaming deactivated from my phone...got a reply back that said successful. I am not still sitting and cant make calls or recieve calls cause it hasnt been deactivated. Yesterday i called Vodacom 8 times and was cut off by all 7 agents when they supposidly put me on hold and it still hasnt been resolved. I dont have a phone to call to follow up and also they dont have email communication or even chat communication. Vodacom wont care about this post so i wont get a response but will be cancelling my phone with them and moving to Cell C as my contract has now run out......Vodacom you guys are pathetic something as simple as taking my roaming off you cant achieve what a buns of idiots..</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
how is your consultant going to contact me?????? are you people really no clever????? my phone wont accept calls or make calls - so how are you going to contact me you got a special way of ringing my phone that wont receive calls. just fix the ****** problem and take the roaming off my phone like i logged 8 calls about last night then the ****** problem is fixed.
Vodacom this is the same standard response is this automated and nobody actually reads the posts
how is your consultant going to contact me?????? are you people really no clever????? my phone wont accept calls or make calls - so how are you going to contact me you got a special way of ringing my phone that wont receive calls. just fix the ****** problem and take the roaming off my phone like i logged 8 calls about last night then the ****** problem is fixed.
Vodacom this is the same standard response is this automated and nobody actually reads the posts