RK
Ruwayda K

1 reviews | Active since Jun 2015

15 Jun 2015, 19:47

What a ripp off

I took out a contract with Vodacom on 24 April. The contract is for R99 per month or so it is supposed to be. I have also put a cap of R50 on the contract, but today a received a bill of R744. I phoned their call centre today and they informed me the contract is not capped, but the thing is I went into the store and the person that helped me showed me on your system it was capped.

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Replies (1)
Vodacom
Vodacom's reply16 Jun 2015, 11:47
Official
Hello Ruwaydak,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team