1 reviews | Active since Dec 2016
What a *******
<p>We all know that Vodacom is the most expensive network around so I am suprised that it is necessary to continue to exploit customers. I recently albeit reluctantly upgraded my Vodacom contract from a Red Vip to an unlimited contract R2200 per month. My first irritation was having to pay to upgrade, my second was receiving a bill for R2900 (more than I have ever paid) and my third was the apauling service I recieved when I queried this. From what I can gather a query was logged, a few days later I recieved an sms to say the query was resolved and a few days after that my account was debited with R2900. Great way to resolve a customer query. Watch out Vodacom your exhorbitant prices and arrogant approach to customers may mean that you soon become the Blackberry of cell phone providers!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
