1 reviews | Active since Jul 2011
What a *******
<p>Good Day,</p> <p>I am very unhappy with the service you provide your clients. Firstly, I have a R 750 top up account, which do not receive courtesy sms' when I run out of data, as a result, you use my airtime. I get that it is my responsibility to manage my usage, but why can I get notifications on my Smart contract? I think that you need to manage how you treat your clients regardless of them being top up or normal contract users! You ***** from your clients, because you have no risk when they are top up, so you don't care if they lose airtime, an so you do not notify them of low data balances! Then you tell me I cannot topup my account using my Vodacom and adding to my monthly bill because it is topup! Which just shows that I am not a valuable client to you! What difference does it make if I run up a high bill and need to pay you for data usage, or whether you use my airtime(still MY MONEY) to pay for data, at the rediculous cost of R2 per meg! If that is not ****************!?</p>
