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Anastasia D

1 reviews | Active since Sept 2017

22 Sept 2017, 23:32

What a *******

I bought a Just for you bundle and I couldn't use it. On the 21st September when I bought the bundle my balances said I have 10 mins to use. I couldn't use it at all. When calling customer care they said I didn't. But I have proof I did. Why advertise something if it doesn't work. Feel so **********. Will never buy this again.

0
Replies (2)
Vodacom
Vodacom's reply23 Sept 2017, 06:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Sept 2017, 10:23
Official

Dear Anastasia

Please be advised that we have sent you feedback via SMS.

Regards,

RJ