1 reviews | Active since Jan 2017
what a pathetic service
<p>Samsung A3 2016 after 1 month of use and the speaker has stopped working .</p> <p>after taking it into the store and being there foe 1,5 hours I was told 1 to 2 days I called them on day 3 and they now tell me 7 too14 days . This is pathetic you pay for a phone and air time an you don’t even have your phone to use. How on earth can there treat customers like this .I am very disappointed .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
I understand your concerns and have requested priority on your repair. Please note that the Vodacom Repairs is governed by the manufacturer’s warranty terms and conditions when dealing with a replacement or repair of a phone.
Kind regards
Vodacom Consumer Website Team
Dear Client
I understand your concerns and have requested priority on your repair. Please note that the Vodacom Repairs is governed by the manufacturer’s warranty terms and conditions when dealing with a replacement or repair of a phone.
Kind regards
Vodacom Consumer Website Team