EvdW
Elmarie van der Westhuizen

1 reviews | Active since Jan 2017

25 Jan 2017, 08:56

What a pathetic company

<p>After writing a review on the 10th of January 2017 complaining about the service and loyalty of Vodacom to their clients they once they have once again disappointed as usual.</p> <p> </p> <p>My review was met with this automated responce:</p> <p> </p> <p>Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p> </p> <p>I have not received any call up to now which just goes to show that Vodacom is probably the worst company concerning customer service and loyalty towards customers (also proven to be the the worst rated cell company on hello Peter). I will be cancelling all 3 my contracts with you and will be joining your opposition. You have not only lost a loyal client today but also the chance of me ever suggesting you to any one who needs a contact.</p> <p> </p> <p>Pathetic pathetic pathetic!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2017, 09:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team