what a nerve!

My entire family have been vodacom customers for about 15 years. Imagine my disgust<br> when the notification came to advise us of an increase midway through our contracts!<br> What a disgraceful thing to do to loyal customers, you say that you have increased the level<br> of services well I beg to differ. In our complex and in our home the reception has been<br> consistently getting worse over the last 2 years, we have to stand outside to find<br> a 'spot' to use of phones.<br> If we as customers want to alter anything midway our contract we are slapped with<br> a hefty fine!<br> Vodacom this is going to do your image a lot of harm, we shall be changing to a new service provider<br> as soon as possible.