1 reviews | Active since Mar 2009
What a mess
I recently upgraded to a cheaper plan. Just saw my bill went from R300 to over a thousand. Lots of services is suddenly activated which I did not request.
Please sort out the mess Vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Rynard
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
Please note that you price plan is correct and the credit ha been app**** on your account for the difference of the prorata charges.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Rynard
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
Please note that you price plan is correct and the credit ha been app**** on your account for the difference of the prorata charges.
Regards,
Vodacom Consumer Website Team
Best regards,