EE
Estelle E

1 reviews | Active since Mar 2009

04 Sept 2017, 09:58

What a load of BS

This morning I qualified for 1gb fb data with Meg My Day. I enquired on my balances by dialing *111# and made a screenshot of my available balances. The 1gb data for facebook was already showing. I went into facebook, checked a couple of things, and went out to check balance again. To my surprise (not really) I noticed my normal data was less, but the fb data exactly the same. Made a screenshot. Went back into facebook, checked a few things and checked data again. Normal date less again, facebook data the exact same amount. If this isnt ****************, then I dont know what is!

0
Replies (2)
Vodacom
Vodacom's reply04 Sept 2017, 10:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Sept 2017, 10:38
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian