WG
Welina G
1 reviews | Active since Sept 2012
04 Jun 2024, 13:11
what a joke
What a pathetic call center. I am now going 2 months without connection. No one knows how the system work they keep on giving me 2023 details for vumatel. I am on the line for 48 min now without any joy as. They have no idee what they doing.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Jun 2024, 13:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2024, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WG
Welina G's updateReviewer Update
09 Jun 2024, 18:38Many thanks to the Manager of the Consumer team who gave me a call within a day. My problem was solved within 2 hours. I just wish that I did not have to go through the effort to get things done.
applause to the consumer team.
applause to the consumer team.
WG
Welina G's update09 Jun 2024, 18:38
Reviewer Update
Many thanks to the Manager of the Consumer team who gave me a call within a day. My problem was solved within 2 hours. I just wish that I did not have to go through the effort to get things done.
applause to the consumer team.
applause to the consumer team.