What a joke

After putting up that Vodacom did not have a charger plug with the phone, Something NOT mentioned on the site because as the call center agent said quote: "We don't say what it doesn't have, only what it does". I get hung up on because I kept butting in, after asking him to PLEASE STOP mentioning what the manufacturer has done. I understand that Cellphone carriers have comms with Manufacturers....that is obvious. The problem comes in when it's too easy to let the customer be told as part of after sales "We regret that this is now how things work". Don't blame game to samsung, you provide the phones, you are the middleman and should keep your clients up to date!. Call reff EC-1TDR-2OGFXP. You do not alert clients that most phones don't come with the plug, sometimes nothing but the phone is given. TELL PEOPLE, WE CAN'T SMELL IT!!.

I got the phone from VODACOM, they got the handset and advertised it in a way to get the sale. No below are the CPA rules......DO YOU FOLLOW THEM ALL?: -to promote a fair, accessible and sustainable marketplace for consumer products and services and for that purpose to establish national norms and standards relating to consumer protection, -to provide for improved standards of consumer information, -to prohibit certain unfair marketing and business practices, -to promote responsible consumer behavior, -to promote a consistent legislative and enforcement framework relating to consumer transactions and agreements, -to establish the National Consumer Commission,

NOWHERE on the upgrade page used did it mention that some handsets do not have charger plugs anymore. We can't smell that things have changed. Nor has there been a comms to alert us!!!!!!!!!.

Then you guys have the GAUL to call and ask if we want insurance, I WANT A CHARGING PLUG......HOW MANY OTHER PEOPLE will buy handsets and complain as this was not communicated to them, would you rather us be idiots when you guys are the negligent ones. DO NOT call me again, I would rather have emails as that can be tracked. I have all my call logs from you guys......all 5. NONE of them helped at all.