1 reviews | Active since Feb 2017

14 Feb 2017, 10:59

What a joke

<p>After writing a complaint on this form Vodacom contacted me and a person named Craig said they would load the airtime I lost onto my phone. More than a week later and nothing</p> <p> </p> <p>After 12+ years being with Vodacom I think it is definitely time to move on. </p> <p> </p> <p>Useless</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 11:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,