WHAT A DISGRACE!!!!!

Item: Vodacom
Rating: 1
Author: Dina A

What a total disgrace, found out that vodacom handed me over after i settled the full amount i owed them, and no one has informed in any way shape or form. Once i requested a paid up letter they inform me the account is handed over and now all of a sudden i owe them more that was outstanding on my account?!!!!!!!

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Replies (1)

Vodacom's replyOfficial

24 Oct 2023, 10:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Oct 2023, 10:06

Official