JR
Johannes R

1 reviews | Active since Nov 2016

01 Nov 2016, 15:00

What a disaster

<p>Can it be that difficult to reconnect a phone ? I have been trying to get reconnected since the 26 October. Nobody seems to know what the problem is. </p> <p>Each one has a different answer. They all pass the buck. I have done everything they told me to do.</p> <p>Still noservice </p> <p>All I want is to be reconnected .</p> <p> </p> <p>Is there somebody available at VODACOM that will be willing to help me solve</p> <p>my problem</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply01 Nov 2016, 15:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

JR
Johannes R's update01 Nov 2016, 16:47
Reviewer Update

How long is in due course? I have been waiting now for 5 days.