EV
Elbe V
1 reviews | Active since Jul 2016
05 Mar 2021, 19:04
What a disaster
Such a bad experience! Logged my fibre relocation a month ago. After numerous calls and more than 80 minutes on the phone with them I still have no clear answer. Each agents gives you a different answer or opinion. And they all promise to call back with feedback, but needless to say I am still waiting for that call......
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Vodacom's replyOfficial
06 Mar 2021, 10:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2021, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team