WHAT? a Consultant will contact you?
<p>Yes one will and then nothing being done to fix the problem!</p> <p> </p> <p><span style="color: #1d2129; font-family: helvetica, arial, sans-serif; line-height: 19.012px;">Hi consumer website team,<br /><br />Thank you for your reply.<br />a Consultant namely Dries phone me promptly and promised me that a amplifier will be installed within a day.<br />since then 3 weeks and no word, I send two e mails to mushin davids. He did not even bother to reply.<br /><br />here is the mail for your records:<br /><br />Dear Sir,</span><span style="color: #1d2129; font-family: helvetica, arial, sans-serif; line-height: 19.012px;"><br /><br />On 11 Jan 2016, I contacted you regarding the poor Cellular signal. Your office responded very quickly ( see correspondence below)<br /><br />I heard nothing from you for 4 months and after numerous calls decided to post on Hello Peter.<br /><br />The next day Dries from your office phoned me and promised that a booster is on its way to be installed. That was on 12 April 2016.<br /><br />Today is the 28 of April 2016<br /><br />Is it possible that someone from your office could give me an indication what the progress is?<br /><br /></span></p> <p><span style="color: #1d2129; font-family: helvetica, arial, sans-serif; line-height: 19.012px;">What poor service</span> :-(</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
