EM
Emmanuel M

1 reviews | Active since Aug 2020

24 Aug 2020, 08:03

What a bunch of fools at Vodacom

I have been receiving invoices and my bank account debited yet l don't have a contract with them, l don't have a device, data or airtime from Vodacom.

I am not even on the Vodacom network.

The reference number is Fwd: Vodacom Notification - VB016318-2

I have been in contact with below people who kept transferring me calls from one department to another

Brenda Khoza Mawaka Ngudle Nick Rusere

Instead they wanna investigate me yet l am the one investigating them. What a bunch of fools at Vodacom. I just wonder how can a sane person generate an invoice without a valid job card or valid contract.

0
Replies (2)
Vodacom
Vodacom's reply24 Aug 2020, 10:08
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
EM
Emmanuel M's update24 Aug 2020, 11:08
Reviewer Update
Please assign a consultant who is knowledgeable. I don't have time to waste