EM
Emmanuel M
1 reviews | Active since Aug 2020
24 Aug 2020, 08:03
What a bunch of fools at Vodacom
I have been receiving invoices and my bank account debited yet l don't have a contract with them, l don't have a device, data or airtime from Vodacom.
I am not even on the Vodacom network.
The reference number is Fwd: Vodacom Notification - VB016318-2
I have been in contact with below people who kept transferring me calls from one department to another
Brenda Khoza Mawaka Ngudle Nick Rusere
Instead they wanna investigate me yet l am the one investigating them. What a bunch of fools at Vodacom. I just wonder how can a sane person generate an invoice without a valid job card or valid contract.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
24 Aug 2020, 10:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Aug 2020, 10:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
EM
Emmanuel M's updateReviewer Update
24 Aug 2020, 11:08Please assign a consultant who is knowledgeable. I don't have time to waste
EM
Emmanuel M's update24 Aug 2020, 11:08
Reviewer Update
Please assign a consultant who is knowledgeable. I don't have time to waste
