ID
Innocent D
1 reviews | Active since Aug 2015
11 Aug 2015, 11:51
What a bad service ive encountered at Vodacom
I've done an upgrade online, which normally takes within 48 hours for the delivery to take place. Guess what, its been 8days now. when I call upgrade department or customer care they just make empty promises of the matter being resolved.<br> <br> My advise to you is never upgrade online rather go wait in the long queues at Vodashop, that's what Vodacom is best at
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Vodacom's replyOfficial
12 Aug 2015, 07:51Hello Lufuno1,
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Vodacom's reply12 Aug 2015, 07:51
Official
Hello Lufuno1,
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team
Thank you making us aware of your complaint.
We would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Please note that I will make contact with you in due course to assist with your query.
Regards
Kulsoem
Consumer Website Team