What a bad move to Vodacom

I decided to take out a Vodacom contract and port from Virginmobile to Vodacom....terrible move. I hava a Vodacom number that I ported to Virginmobile which took a couple of hours. The Vodacom 4u Randridge mall already sent the documents yesterday for the porting. Have now been on the phone the whole morning being sent to and fro the callcentre and the porting department, no success. First of all it takes forever to get an agent on the phone (I called viginmobile and finished a call while waiting for a Voda agent...how pathetic is this!). A couple of call later I am told that it takes 72 hours by Portia from the callcentre.....hahahaha.....a serious joke!!!