TT
Thabang T
1 reviews | Active since Apr 2024
19 Apr 2024, 16:03
What a **** and useless service
What a shame.. Had a 24 month vodacom data contract wich is ending January 2024.. Havent been using the simcard since mid January.. By Miracle today when i check account it says i owe vodacom R1300.somehow contract upgrated itself.. When i call to ask they say i was supposed to call and cancel.. 🙄 it has time period and supposed to end when the date comes..
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Apr 2024, 21:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Apr 2024, 21:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
TT
Thabang T's updateReviewer Update
02 May 2024, 07:09Yah out of blue the escalation has been closed without contacting me.. Didn't bother contacting me on the outcome of it. You do as you please as long it benefit you turnishing peoples names.. What a shame
TT
Thabang T's update02 May 2024, 07:09
Reviewer Update
Yah out of blue the escalation has been closed without contacting me.. Didn't bother contacting me on the outcome of it. You do as you please as long it benefit you turnishing peoples names.. What a shame
TT
Thabang T's updateReviewer Update
15 Feb 2025, 02:22so vele you went awol... 🙄
TT
Thabang T's update15 Feb 2025, 02:22
Reviewer Update
so vele you went awol... 🙄