1 reviews | Active since Feb 2018
whant my money back
Well, well you pay a contract for years and years. then you see another service provider has better deals. This is what happened with us.
My husband ended his contract with vodacom 08/02/2018
we paid the amount that said we needed to pay since his contract had not expired.
what a surprise we had end of february they still took the contract amount.
we have been calling and you get transferred from one person to the next and to the next and to the next. and still we have no answers as to why vodacom still took our money.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Franciska De Coning
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed. Please see email sent.
Regards
Randall
Good Day Franciska De Coning
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed. Please see email sent.
Regards
Randall