Westwood Vodacom, please stay away from them!!

My Dad purchased a new contract with Vodacom, he had his current number which he wanted to keep. Once the new phone was delivered he then proceeded to WESTWOOD VODACOM to complete the porting of his current number to the new contact. The transaction was then apparently "completed" the consultant proceeded to give my Dad a new simcard which he paid R20 for. My Dad was then advised that after 3 hours the port would be complete.

Unfortunately to this date still nothing!!!!!! My Dad kept wondering as to why he never had any free minutes to use and data kept running out. He proceeded to the SAME branch only to be told that the port was never done!!!!

The consultant was absolutely rude and told my Dad to sort it out with online VODACOM, he then told my Dad that he was misled by the other consultant and he couldn't care less to help my Dad. I will be taking this further with VODACOM as they have been debiting the amount from my Dads account. Furthermore the WESTWOOD VODACOM I can only say literally ****** my Dad of his money!!!!

They are absolutely pathetic, their service is appalling and dismal, that's actually being kind to them