Westwood vodacom Pathetic

Took a contract for home internet, when fiber was advertised I went to Westwood mall store and took the deal for existing customers where once fiber is installed the existing will fall and the fiber will take it place. i am having a continuous battle with cancellation of the standing home internet. Vodacom is charging me every month for both fiber and the home internet package yet the one was to fall away. Where is the logic in having two home internet solutions. I know have to call every month to get this sorted and keep being told it will be sorted only to speak to different consultants explain the same thing over and over and told different stories. I want a credit on my account and I want this home internet stopped and just fiber. Westood Mall Vodacom is pathetic. Never available, unfriendly and never contact a client back, i have been to Westwood Mall Vodacom three times and was told the consultant not available he will call me, its 4 months now, im still waiting.