ML
Morne L

1 reviews | Active since Dec 2014

03 Oct 2017, 16:42

Westonaria Vodacom employees

When entering the westonaria branch you get totaly ignored, i had to repeat myself almost 5 times to get a response, the employee simply sits there, glances at me and then continues to chew het chappie while acting like i am not even in the shop.. these employees are extremely unprofessional and when they do finally help they have the worst attitude possible. VERY bad image for Vodacom, extremely disappointed in the service received

0
Replies (2)
Vodacom
Vodacom's reply03 Oct 2017, 16:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Oct 2017, 09:32
Official

Good day Catherina,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

Poor service has been addressed.

You may review your rating on the Hellopeter website.

Regards,

Lucian