Went to bed with R80 airtime and woke up with R5

Item: Vodacom
Rating: 1
Author: Itumeleng S

Hello Peter

I went to bed with R80 worth of airtime and woke up with R5, this is the weirdest thing that's ever happened to me. I use wifi for data and never have my phone on. I dont have any subscriptions. So can they please explain in details and reimburse me. I hate having to always be ****** by the same network it's becoming a nuisance

Regards

Helpful (0)

Replies (1)

Vodacom's replyOfficial

30 Jan 2021, 12:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Jan 2021, 12:21

Official