FF
Faizel F
1 reviews | Active since Mar 2009
10 Jun 2021, 16:34
Wendy from Vodacom - the rudest consultant ever!
The title of this review says it all! Just had a call from someone by the name of Wendy, trying to upgrade or migrate me to a "Red" package. Call came from +*** at 16:23 - please go listen to the call they are all recorded we are led to believe. What a rude, unprofessional human being - didn't want to hear me out, refused to answer the questions I had, and when she realized she wasn't about to make a sale she cut the call whilst I was still trying to get my point across. Complete disgrace of an employee - you should be ashamed to employ people of this caliber in your call centers.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jun 2021, 08:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2021, 08:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
