Wendy Applebaum is my hero

<p>I see Wendy Applebaum is taking you on because of your terrible practice of overcharging on out-of-bundle data. Remember me? I complained numerous times about this, after you took all my airtime to pay for data without warning me via SMS?</p> <p> </p> <p>I ended up NOT renewing my expensive contract with you and going somewhere else, getting a new iPhone and additional data.</p> <p> </p> <p>Sometimes it helps to listen to your customers and not spin corporate stories to get them to shut up!!</p>